Building a Community Through Service Design and Responsiveness to Emotions

SOTO HORMAZABAL, MARILUZ MARCELAMARILUZ MARCELASOTO HORMAZABAL2022-11-302022-11-302021https://www.taylorfrancis.com/chapters/oa-edit/10.4324/9781003053408-9/building-community-service-design-responsiveness-emotions-mariluz-soto-hormaz%C3%A1bal-katherine-mollenhauer-satu-miettinen-melanie-sarantou?context=ubx&refId=3a6d8ba8-d3aa-409c-b54b-45501b38b449https://investigadores.udd.cl/handle/123456789/433210.4324/9781003053408-7Building a Community Through Service Design and Responsiveness to EmotionsResource Types::text::book::book part