Empathic perspective to understand people's experiences in the service prototyping context in Chile

Mira AlhonsuoSOTO HORMAZABAL, MARILUZ MARCELAMARILUZ MARCELASOTO HORMAZABAL2023-02-082023-02-0820229781003227557https://investigadores.udd.cl/handle/123456789/583810.4324/9781003227557-14Empathic perspective to understand people's experiences in the service prototyping context in ChileResource Types::text::book::book part